The Renfrew Mental Health and Addiction services, with support from Champlain Pathways to Better Care, collaborated to develop a baseline understanding of the number of individual clients who are accessing both mental health and addictions services in Renfrew County.
This work included the implementation of a formalized coordinated process for concurrent clients in order to achieve better coordination of services that will ultimately lead to improved outcomes for these individuals
Clients and families, front-line staff, administrators, and others collaboratively developed:
- Baseline data profile
- Agreement on concurrent disorder identification
- Current and desired future state processes
- Single Collaborative Care Initiation Sheet for all 5 organizations
- Clarity regarding care coordination flow between organizations and sectors
- Collaborative care plan template; client-centred appointments.
- Joint clinical training
- Weekly Community of Practice calls