2014 to 2016
Summer 2015, working with a Trillium Funded project, Pathways provided project management, facilitation and health data to support Renfrew County in developing an integrated system to respond to youth experiencing a mental health and/or addictions crisis.
Pathways helped to facilitate a current state mapping process with county hospitals, crisis responders and community organizations and provide health information to support evidenced based decision making.
Fall 2015, Pathways worked alongside Youth Intensive Case Managers, their youth clients, and other service providers, with the goal of improving access and transitions between services for youth with complex mental health and / or addictions issues. Pathways provided project management and process improvement expertise to support the identification of problematic / priority processes and adoption of Lean techniques, such as, process mapping to identify and implement measurable process improvements.
Winter 2016, Pathways worked with the Mental Health Team at Family Services Ottawa, their clients, and other service providers, with the goal of improving access to mental health services for clients with a serious and/or persistent mental health challenge. Pathways facilitated a current state process mapping session for the process ‘Accessing mental health services’ with 26 participants. Following the session, quick wins were identified, prioritized and implemented – such as eliminating the assessment process step.
- Supporting collaborative planning for care of Transitional Aged Youth
Oct 2, 2014. This first day of discussion will focus on how Champlain can develop a transitional aged youth / emerging adults (16-24) system of services and how the mental health and addictions sector can best support this population. The morning will focus on reflection – reviewing improvements / key learnings from within our area and innovations from other regions. During the afternoon we will work toward an understanding of the current environment of services – recognizing key pressure points within the system and looking at how partnerships, collaborations, service enhancements, and integrations are impacting young adults and their families.
Materials from the Day:
- Agenda & Case Study
- Presentation: Emerging research/reports — Mario Cappelli
- Presentation: Transitional Youth Case Management (CHEO/Royal) — Gilles Charron
- Presentation: YouIt — Jane Fjeld
- Presentation: Case Management in Eastern Counties — Raquel Beauvais-Godard
- Video: Ottawa Service Collaborative — CAMH
- Presentation: Youth Wellness Clinic @ St. Joseph’s Healthcare Hamilton — Lisa Jeffs
- Reference: Quadrant Map Overview
- Youth Peer Support – Hearing what youth say
In 2015, Pathways lead a project around Youth Peer Support along with a small team with representation from Youth Services Bureau of Ottawa, Youth Net, CHEO, The Royal, Recovery Connections, CMHA-Champlain East, Le Reseau and Renfrew Addiction Services. The project was particularly focused on youth who have had a recent admission to the hospital and / or are isolated in a home setting and exploring how peer support might support them in their wellness and recovery.
For the project to be successful, conversations with youth who have experiences with mental health and / or addictions were essential. So far, engagement with over 100 youth has occurred. The project is continuing to reach out to francophone youth and youth from immigrant communities. Focus Group Summary Report
On June 15th 2015, an evening conversation with some of the youth leaders as well as leadership from youth and peer support based organizations, reviewed the key messages heard from youth and strategize options around incorporating youth based peer support into programs and organizations. Forum Summary
Interested in finding out more about Youth Peer Support in Champlain? Youth Peer Support in Champlain Spring Resource Guide
Collaborative Care Planning
In 2015, Pathways provided an organizing and support role to this event in collaboration with the following organizations: Ottawa Champlain LHIN (Diabetes and Vascular Health Team); Community Diabetes Education Program Ottawa; CMHA-Ottawa; Pembroke Regional Hospital (Vascular Health) and the Wabano Diabetes Program.
On March 27th 2015 over 130 mental health workers, diabetes educators and other key stakeholders came together to improve their collective understanding of diabetes and mental illness and to discuss ideas for change to best support people living with mental illness and diabetes.
The day-long session offered presentations from experts in the field, individuals with lived experience, as well as, small table discussions using case studies and guided questions to assist in collaborative asset based strategies.
The Champlain Addictions Coordinating Body (CACB) includes about 20 addiction agencies. The CACB members want to hold a Strategic Planning session to better plan the future developments in the Addiction Sector as well as better integrate their services. The goal is also to work together to better address the current needs of the clients suffering from Addiction and Concurrent disorders.
What we did: Planning and facilitation support for strategic planning and provided CACB with a draft strategic plan
Winter 2016, Pathways provided implementation support to Montfort Renaissance and the Champlain LHIN to improve uptake and adoption by 40+ mental health and addictions service providers in the CompetencyCore (Competency-Based Management) tool. Pathways developed the implementation approach / plan, draft evaluation framework, and coordinated implementation activities for the project.
- Ottawa Community Health Centre Education/Dialogue Session on Transitional Aged Youth Nov 20th 2014
- Dr. Mario Cappelli’s Presentation: Shaping the Future of Transitional Mental Health & Addition Services for Young People
- Primary Care - Mental Health and Addictions Education Events Fall / Winter 2014-15 Events Poster. This series of monthly 1 hour lunchtime (12:00-13:00) education events focusing on mental health and addictions is designed to provide family physicians, nurse practitioners, and other family practitioners with the most current and relevant information about approaches on mental health and addictions issues. Participation is available in person at The Royal Auditorium, via OTN or Webcasting. Details will be provided on registration.
- Update on Antipsychotics and their Side Effects, Thu Oct 16 Dr. Alison Freeland
- Managing Medically Unexplained Symptoms, Thu Nov. 20 Dr. Simon Hatcher
- Resources for Families with Loved Ones Experiencing Symptoms of Mental Illness and/or Addictions, Thu Dec 11 Catherine Corey and Natalie Markoff
- Prescription Opioid Addiction: Assessment and Treatment Approaches, Thu Jan 15 Dr. Kim Corace and Dr. Melanie Willows
- Treatment Resistant Depression, Thu Feb 12 Dr. Ameneh Mirzaei
- Walking the Personal Health Information Tightrope
This program meets the accreditation criteria of the College of Family Physicians and has been accredited for up to 5 Mainpro M1 credits.
Pathways supported the planning, implementation and evaluation of an education event on June 17th 2016 for clients, family / supporters and clinicians focusing on best practices around sharing of personal health information from a Recovery perspective.
Presentations from the session include:
Family Perspective – Catherine Corey, Family Member
Consent and the Client – Jon Moore, Individual with Lived Experience